In this article you will learn about Azure Bot Service and Microsoft Bot Framework features and drawbacks.
Microsoft Bot Framework
The Microsoft Bot Framework offers everything you want to create and link intelligent bots that converse naturally with your users wherever they are speaking, including text and SMS messages, Skype, Slack, Office 365 mail, and other well-known platforms.
A tool in a tech stack’s Chatbot Platforms & Tools area is called Microsoft Bot Framework.
An open-source program with GitHub stars and forks is called Microsoft Bot Framework. This is a link to the GitHub open-source repository for the Microsoft Bot Framework.

Who uses Microsoft Bot Framework?
Microsoft Bot Framework is reportedly used by 18 companies, including Digital Services, DevRain, Wbot, Collaboration, NeoQuant, simplemente, MessagePro, Hack League and Autonom8.
Microsoft Bot Framework Integrations
Some of the well-known applications that integrate with the Microsoft Bot Framework include Slack, Skype, rasa NLU, Telegram API, and Power Virtual Agents. The eight tools that integrate with Microsoft Bot Framework are listed below.
- Slack
- Skype
- rasa NLU
- Telegram API
- Power Virtual Agents
- QnA Maker
- Botanalytics
- Botsociety-2
Features of Microsoft Bot Framework
- Ownership and control
- Open & Extensible
- AI and natural language
- Enterprise-grade solutions
- Easy to use and Well documented
- Sending Proactive messages for the Different channels
Azure Bot Service
Microsoft now offers the Azure Bot Service, a managed bot building platform, which replaces the previous Microsoft Bot Framework and offers an integrated environment specifically designed for bot development. With this platform, you can create, connect with, test, deploy, and manage intelligent bots from a single location.
Features of Azure Bot Service
- Builds conversational AI interactions for our clients.
- Provides regular discourse, language, and vision.
- Small-scale code modifications are sent to well-known channels.
- It makes connecting and deploying systems simple.
- It will serve as a helpful SDK for bot developers.
- Azure Bot Services makes it easier to quickly and consistently process frequently asked requests. reducing the management of client complaints or queries.
- Simple integration of many Azure services.
- Simple to combine with other chat bot programs, such as Skype or Jabber.
Drawbacks of Azure Bot Service
- For those who are unfamiliar with SDK execution, it isn’t particularly simple to use.
- Customization takes a lot of time.
- Less options for various structural combinations
- Fewer options for other framework integration.
- Semantic searches are occasionally misinterpreted by LUIS, a service that analyses human language.
- The coding for the bot in Azure is not much simpler to be used by non-IT professionals and create it.
- There is still room for improvement in Azure documentation.